PRIVACY POLICY

Last updated: August 2026

Kick Ups Academy (“KUA”, “we”, “us” or “our”) is committed to protecting the privacy and personal information of our customers, parents, guardians and children who use our services.

This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with and your rights in relation to your personal information.

By using our website, booking a session, registering a child, purchasing a service or contacting us, you acknowledge the practices described in this Privacy Policy.

  1. WHO ARE WE?

Kick Ups Academy provides football coaching and development programmes for children across Harrow and the surrounding areas.

Our services include football development sessions, team training and competitive football, football camps, school programmes, birthday parties, tournaments and other football-related activities.

  1. WHAT INFORMATION DO WE COLLECT?

When you register for or use our services, we may collect information such as:

• Parent or guardian name
• Child’s name
• Email address
• Telephone or mobile number
• Home address
• Child’s date of birth and age
• School information where relevant
• Emergency contact details
• Relevant medical, allergy or additional support information provided to us
• Booking, attendance and payment information
• Information relating to your child’s participation and development
• Any information you provide when contacting us

We only collect information that is reasonably necessary to provide our services and ensure the safety and wellbeing of children participating in our programmes.

  1. HOW DO WE USE YOUR INFORMATION?

We may use personal information to:

• Process bookings and registrations
• Deliver football coaching and other services
• Record attendance
• Communicate with parents and guardians about sessions, matches, camps and events
• Contact you regarding changes, cancellations or important information
• Manage payments and bookings
• Respond to enquiries and requests
• Ensure the safety and wellbeing of children attending our sessions
• Support player development and appropriate coaching
• Manage our teams and competitive fixtures
• Meet our legal, safeguarding and regulatory responsibilities
• Improve our services and customer experience

Where appropriate, we may use information provided by parents or guardians to ensure that our coaches are aware of relevant medical, allergy or support requirements.

  1. WHEN WILL WE CONTACT YOU?

We may contact you using the contact details you provide when it is necessary to:

• Confirm or manage a booking
• Provide information about your child's session, team or activity
• Notify you about changes, cancellations or venue arrangements
• Provide important safeguarding or emergency information
• Respond to an enquiry or request
• Manage payments or account information
• Provide information relating to a service you have booked

  1. MARKETING

We may contact you with information about KUA services, football camps, programmes, events, offers and other activities where we have a lawful basis to do so and, where required, you have provided consent.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

We will continue to send important service-related communications where necessary, even if you have opted out of marketing.

  1. CHILDREN'S INFORMATION

As a children's football academy, we regularly process information relating to children.

We take the protection of children's personal information seriously and only collect and use information that is necessary for providing our services, managing participation and supporting their safety and development.

We expect parents or guardians registering a child with KUA to provide accurate information and to inform us of any relevant changes.

  1. WHO DO WE SHARE INFORMATION WITH?

We do not sell or rent your personal information.

We may share relevant information where necessary with trusted organisations and service providers that help us operate our business, including booking and payment providers, schools and venues, league or competition organisers and other organisations directly involved in delivering our services.

We may also disclose information where required by law or where necessary to protect the safety and wellbeing of a child or another person.

Where we use third-party service providers to process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection laws.

  1. PAYMENTS AND ONLINE BOOKINGS

Bookings and payments may be processed through third-party booking and payment providers.

We do not normally store complete payment card details ourselves. Payment information may be processed directly by the relevant payment provider in accordance with their own privacy policies and terms.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, safeguarding and regulatory requirements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

  1. YOUR DATA PROTECTION RIGHTS

Under UK data protection law, you may have rights including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information in certain circumstances
• The right to restrict how we use your information in certain circumstances
• The right to object to certain uses of your information
• The right to withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us using the details below.

  1. COOKIES

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website and improve your experience.

Cookies are small files stored on your device when you visit a website.

Some cookies may be necessary for the website to function, while others may be used for analytics, preferences or marketing.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

  1. KEEPING YOUR INFORMATION SECURE

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process personal information.

The latest version will always be published on our website, with the date of the most recent update shown at the top of this policy.

  1. CONTACT US

If you have any questions about this Privacy Policy, how we use your personal information or wish to exercise your data protection rights, please contact:

Kick Ups Academy

Email: Kickupssportsacademy@hotmail.com

We will aim to respond to your request as soon as reasonably possible.

  1. COMPLAINTS

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.  

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